Organizations must constantly adapt their business processes to offer solutions quickly and exceed customer expectations. Watch this webinar series to learn how to increase customer satisfaction by delivering always-on, scalable, customer-centric experiences. All four episodes are available on demand now.
Episode 1: Scale Service and Support to Match Customer Demand
Episode 2: Provide Meaningful, Empathetic Customer Interactions
Episode 3: Deliver Customer-Centric Connected Experiences
Episode 4: Empower Firstline Workers with the Right Tools at the Right Time
Speakers
Microsoft
Vice President and CTO, Customer Experience & Success
Siemens Smart Infrastructure
Program Manager
Acaya
Chief Executive Officer
Imperial College
NIHR Clinical Lecturer in Vascular Surgery